Brother HL2270DW Toner Cartridge Reset Procedure

Have a Brother HL2270DW laser printer. Great printer, except that the starter cartridge lasted a measly 210 pages.

First, I tried this. Which didn’t work.
Then I ordered these inexpensive replacement cartridges from Amazon. Wish me luck.
Then I found this solution, which works. The post, originally by Phiolle, says:

Please do the following steps to reset the toner sensor.

– Open the front cover and leave open while completing the following steps.
– Turn the printer off.
– Hold the ‘go’ button while turning the printer on. All lights should be on.
– Release the ‘go’ button (or “start’ button).
– Press the ‘go’ button (or “start’ button) 2 times.
– Pause. All panel lights should be on.
– Press the ‘go’ button (or “start’ button) 5 times.
The toner light should be off. (error may be flashing)
The paper light should be on or flashing.
– Close cover. The ready light should be the only light on.

It works. Quoted here for posterity and google-ability.

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295 Responses to Brother HL2270DW Toner Cartridge Reset Procedure

  1. Rudy says:

    Thank you it worked. Refilled with powder ink but didn’t want to mess with taking the cartridge apart to reset it per instructions. Really awesome thank you.

  2. Robyn says:

    Thank you very much. It works on other models too. Here we are in 2016 and Brother still doesn’t post this info. I am so happy!

  3. Jack says:

    It won’t work for me. I purchased a toner cartidge said to be compatible off of Amazon, AC-B0450 and it just keeps reverting back to a toner light and not printing.

  4. Marcia says:

    It worked! A million thanks. Marcia

  5. Raden WWidarsito says:

    Thank you so much, it works! I bought and tried 2 new cartridges and still the ‘Toner’ light went on. I nearly threw away the printer. Thanks once again!

  6. I was going crazy. Thank you so much for taking the time to write this. It worked! Woohoo!

  7. Jared S says:

    Wow amazing solution!

  8. googleplay says:

    Thanks a lot

  9. Bertrand Salvas says:

    You’re THE MAN !

  10. DEG says:

    I can’t believe it! A posted solution that actually works!!!

  11. Derek Kuhl says:

    Still a great tip. Thanks for posting. Keep those Brother printers working!

  12. Tommy Anderson says:

    Thank you! It worked !

  13. Mike says:

    Worked for other brother models also , greatest And most useful post in the history of of the internet. Thanks so much, you saved me from a lot of grief today .

  14. Steve says:

    Thank you!

    I thought I had broken the printer when I tried to put the new toner cartridge in incorrectly, a small piece of plastic actually broke off of somewhere. The printer would not detect the toner. And I had 3 brand new unused toner cartridges that would have gone to waste! I had only gone through the toner that came with the printer. I could only find this printer priced for almost $400 now.

    Anyway, avoided another unwanted big expense!

  15. Kristy says:

    Thank you SO MUCH! I have a Brother printer at work and I have had to use this hack 3+ times over the past year to fix this printer. Thanks for taking the time to write this post, it has helped so many people.

  16. Jackn C. says:

    Thank you very much!
    I had installed an new genuine TN450 and still had the same toner yellow light error.
    DRM schemes are created to hurt legit customers.

  17. PegFF says:

    Just worked for me.

  18. danreetz says:

    Really glad to see this is still helping people. I still use my little Brother printer nearly every day! Cheers to all of you, and thanks for commenting.

  19. Lisa smith says:

    yes man, its a very useful article. i tried it on my sites. its work. thank you so much
    Brother Printer Support

  20. mandy lisa says:

    yes man, its a very useful article. i tried it on my sites. its work. thank you so much
    canon support

  21. Jayson says:

    it’s fucking awesome!!!!!

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  23. HENSON says:

    the above steps are doing but my printer toner led light are ON

  24. SC says:

    Thank you thank you thank you …..

  25. arman malik says:

    yo yo honey singh

  26. Very Very nice post. its a very useful and outstanding article. Thanks for that.
    Lexmark Printer Helpline, Lexmark Helpline

  27. Dunfella says:

    Hey, thank you! That worked like a charm.

  28. It’s a very nice post,I appreciate your work,Thanks for share such a good piece of content within us,Keep it up

  29. peter says:

    hey guys . very impressive post thank you so much for sharing such a page………….

    Canon support

  30. Randy says:

    Thank you you rock.

  31. Jim Rice says:

    I’ve tried this with two separate Brother 2270DW printers. After the reset the printer no longer prints and the print jobs just cue up. It will print test pages but I can’t send anything to printer. I have Windows 10 if that matters..

  32. Nancy Griffin says:

    I tried this three times, still wouldn’t print. Got a “The printer is low on toner” message when I clicked on the icon. Went to Utilities and successfully printed a test page, twice. But cannot print from a document. Bought a TB-TN360 cartridge from Ink that is supposed to be compatible with the HL-2170W and it fits in the printer. What to do?

  33. J>C. Mendez says:

    Great !! It really works. Thanks a lot.

  34. tony says:

    You are a guru, you are the best!! it work for me to. Thank you!

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  36. Clive says:

    I tried the step by step procedure and it worked. Thanks for sharing

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  38. Donald says:

    Would no work on my HL-L2320D and Windows 10

    All steps went as indicated, but the Tomer Light came on again after all the steps were completed.

  39. Frank Ball says:

    Thank you, my printer stopped without warning and wouldn’t print when I really needed it. I have a HL-2270DW. This worked, it just printed 10 more pages and they look perfect. Out of toner my ass.

  40. Anthony M. Lamandre says:

    Dude you’re a life saver, I haven’t used this printer for three months, and of course when it went out on me I had just bought 2 drum and 4 toners. Thanks A Million!!!!

  41. Cindy says:

    It worked and turned the toner light off, but my printer still won’t print. Not sure what’s going on.

  42. Dianne says:

    OMgosh. Thanks so much – was about to go out and buy a new one. Now it works!

  43. El says:

    Props! It worked! I was watching YouTube vids of other ways that didn’t work, which was really frustrating.
    Thanks so much!

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