Brother HL2270DW Toner Cartridge Reset Procedure

Have a Brother HL2270DW laser printer. Great printer, except that the starter cartridge lasted a measly 210 pages.

First, I tried this. Which didn’t work.
Then I ordered these inexpensive replacement cartridges from Amazon. Wish me luck.
Then I found this solution, which works. The post, originally by Phiolle, says:

Please do the following steps to reset the toner sensor.

– Open the front cover and leave open while completing the following steps.
– Turn the printer off.
– Hold the ‘go’ button while turning the printer on. All lights should be on.
– Release the ‘go’ button (or “start’ button).
– Press the ‘go’ button (or “start’ button) 2 times.
– Pause. All panel lights should be on.
– Press the ‘go’ button (or “start’ button) 5 times.
The toner light should be off. (error may be flashing)
The paper light should be on or flashing.
– Close cover. The ready light should be the only light on.

It works. Quoted here for posterity and google-ability.

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199 Responses to Brother HL2270DW Toner Cartridge Reset Procedure

  1. Bert says:

    Thank you! Thank you! Thank you!

  2. Emily says:


  3. caiton says:

    printer back in action.

  4. Chris says:

    This worked great after hours of searching for other solutions. Thanks,

  5. JC says:

    It works!! Thanks a lot!

  6. Rachiebites says:

    My Brother is a touch-screen one so didn’t work for me. But great suggestion

  7. Jane says:

    Yikes! It works! Thanks so much.
    I had to switch the printer of and on again at the end though.
    I shall be interested to see how many more pages I get.
    It basically stopped after less than 600 pages

  8. Nee says:

    I was skeptic at first, but followed the instruction and it worked!!! Thank you…

  9. marcus graham says:

    Incredible post! Thank you fixed it exactly.

  10. Daphne says:

    Thank you, thank you, thank you Dan. For the post about the toner cartridge rest fix. Mine was an HL2230.

  11. Daphne says:

    RESET fix that is (not “rest”)

  12. Old Ed says:

    I was set to remove the cartridge and reset the gears when I stumbled upon this neat non-invasive reset procedure. It worked just fine, to my surprise and delight. Many thanks for sharing this simple but elegant fix!

  13. Advik says:

    Thank you so much… it worked like charm.



  15. bd says:

    Thanks! It worked.

  16. ck says:

    Thank you this is the only thing that worked on my computer. At the end of the steps I had to turn the printer off and then on in order for it to detect my computer.

    Thanks again

  17. DAve says:

    Press Go 7 times, all lights should flash twice. It is now in continue mode and will continue to print even if it thinks the toner is low.

  18. Roslinda says:

    Thank You sooooooo much :-) It worked!!!

  19. J Campbell says:

    Thank you worked like a charm

  20. David White says:

    Well, it didn’t work for me. I tried it over 5 times.

  21. blogs says:

    Awesome post.

  22. Hamza says:

    Wow The TN-450 Cartridge is designed with a ticker and this actually resets it , i first heard of this scam on a documentary about planned obsolescence. This is the light bulb coalition of the 1930s all over again thanks for the fix.

  23. amy says:

    Thank you so much for this information!!!

  24. Tom says:

    Thankyou so much.I was beside myself with frustration.You made my day.

  25. Kendrix says:

    Thank you so much! My printer is working now thanks to you.

  26. Dmitriy says:

    Thanks a lot. It works !

  27. Patrick says:

    WOW! It worked! Thank you!

  28. Worked perfectly!! Thank you so much!! Saved me tons of time and frustration! You’re the BEST!

  29. Rita says:

    Thanks for the toner save … now if I could just read what it’s printing :-)
    It worked great BUT it’s now printing an entire page in one 2″x2″ corner of a letter size piece of paper. Can anyone tell me how to fix that?!

  30. Mary Purnell says:

    Your a genius. Thank you, it worked. Finally got the yellow toner light OUT. Seriously I scanned many many sites looking for how to………and yours finally worked. Thank you so much again!

  31. Mary Purnell says:

    It worked, thank you sooooo much.

  32. Gabrielle says:

    A charm. Thank you!

  33. steve says:

    Appears to have worked! Thanks!

  34. fnord says:

    awesome! tyvm

  35. B. J. says:

    What go button? I have a Brother 9970CDW. It has a toggle on switch, but no “Go” button.

  36. Sunil says:

    Thanks Daniel. Your instructions were clear and of great help.

  37. Eva Herman says:

    Thank you. Priceless. Still trying to figure out how you came up with this solution scheme. Yes, you are a genius.


  38. Juliet Ixta says:

    OMG this actually works!

  39. Justin says:

    You are awesome! I was laughing at first cause of all the on and off button pushing but it worked like a charm! I love it….funny thing is my toner is fine! Still I did order extra for the future…amazon ones are great. Thanks again for the post!

  40. Sherry says:

    Thank you! It’s been so frustrating! But now it isn’t!

  41. John says:

    My 2275 stopped working after the starter cartridge went empty. This fix didn’t help. Brother’s response? Your printer is one year old?…. sorry. 400 pages and that’s it. Liked the printer too….. Walmart might step up and replace it.

  42. Margot says:

    I applaud how you have helped so many. My printer Brother HL-2270DW will not respond. When I do as you suggest and turn the computer back on, only 3 of the 4 lights come on. Have tried repeatedly and had someone take the printer and new cartridge to the store. They said everything okay. Well not for me.
    Any additional suggestions?

  43. Kent says:

    My printer (Brother HL-2270DW) toner light kept blinking after i replaced a new toner…
    Cannot figure it what had happened until found your instructions.
    Now the printer is back in actions.
    Thank you very much…Cheers!

  44. Steve says:

    Wow, such obscure button pushing but works like a charm!!! Thanks.

  45. Mel says:

    Worked great on my HL 5470DW also. I have two Brother machines and had swapped cartridges with a nearly new, but it still told me I was out of toner. This solved the problem. Thanks bunches!

  46. It worked — that toner problem has been bugging me for a while now. Thank you.

  47. hmh says:

    let me join the list of praise….

  48. lo says:

    Thank you so much !

  49. Beverley says:

    THANKS SO MUCH for this tip. I spent several days trying to get my printer to stop displaying that “cover is open” error, and was ready to just go out and purchase a new machine. Thanks to Google I found your solution and I’m now back in business. I also had to delete the printer in my Preferences, and then put it back in, in order to take care of the “printer is offline” message.

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