Brother HL2270DW Toner Cartridge Reset Procedure

Have a Brother HL2270DW laser printer. Great printer, except that the starter cartridge lasted a measly 210 pages.

First, I tried this. Which didn’t work.
Then I ordered these inexpensive replacement cartridges from Amazon. Wish me luck.
Then I found this solution, which works. The post, originally by Phiolle, says:

Please do the following steps to reset the toner sensor.

- Open the front cover and leave open while completing the following steps.
- Turn the printer off.
- Hold the ‘go’ button while turning the printer on. All lights should be on.
- Release the ‘go’ button (or “start’ button).
- Press the ‘go’ button (or “start’ button) 2 times.
- Pause. All panel lights should be on.
- Press the ‘go’ button (or “start’ button) 5 times.
The toner light should be off. (error may be flashing)
The paper light should be on or flashing.
- Close cover. The ready light should be the only light on.

It works. Quoted here for posterity and google-ability.

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175 Responses to Brother HL2270DW Toner Cartridge Reset Procedure

  1. Exceptional publish. I used to be checking out constantly this specific website with this particular pleased! Very beneficial details in particular the staying element :) My partner and i handle similarly info much. I used to be searching for this kind of certain information to get a period of time. Thanks and also associated with good fortune.

  2. Michael says:

    Thanks this works very well! I knew there was enough toner left for hundred of more pages just like my HL2170W printer, thank you!!!! :)

  3. Caroline says:

    Thank you this solved our problem, the Brother site was useless, your advice worked perfectly.

  4. bud says:

    I used generic toner, got the pop up message EVERY print. This fix stopped that annoyance and was very helpful. Only thing, I needed to restart the printer before it worked.

  5. Karol Kibbie says:

    Almost two years later, and still helping people out! Just got one of these printers in July, and have probably only printed 500 pages on it, and the toner warning came on. Seemed a little early since we’re supposed to get 1,200 pages out of the low-capacity cartridge.

    Thanks so much for this, very helpful. And still popping up near the top of the Google search results!

  6. charliecan says:

    That actually worked, I was very close to beat it with a golf club. Going to bookmark this forever.

  7. Rodrigo Antonio says:

    Thank you so much!
    I have 4 of these printers here in my work. Suddenly, three of them began to accuse the toner and even swapping them, no point. After a series of procedures, could fix 2. But only after I ran these commands could fix the third. I was already thinking it was defective!
    Thank you so much, you saved my life!
    PS: Sorry, I am Brazilian and I used Google translator. :-)

  8. Ann says:

    Wow! Thanks for posting this. I was getting sooo frustrated trying to replace the toner. Your instructions had it up and printing in less than a minute! Thank you!!

  9. JACOB says:


  10. Jeannie says:

    Works like a Charm!!! thanks :)!!!

  11. syed says:

    Thanks for sharing this important information with us on how reset the toner sensor in Brother HL2270DW . I was not aware with all these….it was most useful indeed!!!!

  12. skyy says:

    Thank you this work very good I had ordered a new drum I hope I don’t need it can you tell me how many times can you this

  13. Mary says:

    This is FANTASTIC!! It worked like a charm.

  14. alan greeley says:

    Have tried this in the past and it worked perfectly. However have just tried it again and either the printer just doesn’t print of I get the message, printer top door open (which it isn’t). At present therfore i’m printerless – can anyone help please?

  15. Julie says:

    Thank you SO much!!! Printing it out and putting it under the printer.

  16. Bert says:

    Thank you! Thank you! Thank you!

  17. brandon says:

    Works a charm. Saved myself the trouble of getting another toner.

  18. Emily says:


  19. caiton says:

    printer back in action.

  20. Chris says:

    This worked great after hours of searching for other solutions. Thanks,

  21. JC says:

    It works!! Thanks a lot!

  22. Rachiebites says:

    My Brother is a touch-screen one so didn’t work for me. But great suggestion

  23. Jane says:

    Yikes! It works! Thanks so much.
    I had to switch the printer of and on again at the end though.
    I shall be interested to see how many more pages I get.
    It basically stopped after less than 600 pages

  24. Nee says:

    I was skeptic at first, but followed the instruction and it worked!!! Thank you…

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