Brother HL2270DW Toner Cartridge Reset Procedure

Have a Brother HL2270DW laser printer. Great printer, except that the starter cartridge lasted a measly 210 pages.

First, I tried this. Which didn’t work.
Then I ordered these inexpensive replacement cartridges from Amazon. Wish me luck.
Then I found this solution, which works. The post, originally by Phiolle, says:

Please do the following steps to reset the toner sensor.

– Open the front cover and leave open while completing the following steps.
– Turn the printer off.
– Hold the ‘go’ button while turning the printer on. All lights should be on.
– Release the ‘go’ button (or “start’ button).
– Press the ‘go’ button (or “start’ button) 2 times.
– Pause. All panel lights should be on.
– Press the ‘go’ button (or “start’ button) 5 times.
The toner light should be off. (error may be flashing)
The paper light should be on or flashing.
– Close cover. The ready light should be the only light on.

It works. Quoted here for posterity and google-ability.

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272 Responses to Brother HL2270DW Toner Cartridge Reset Procedure

  1. Cindy Shery says:

    THANK YOU IMMENSELY!

    I MAY BE SHOUTING BUT THAT’S BECAUSE I AM ACTUALLY DANCING TO THE SOUND OF PRINTING!

  2. Amazing this is a beneficial online site.|

  3. Patrick says:

    Brilliant!, thank you very much for taking the time and care to publish this valuable fix. Considering the amount of people with this same problem, I am surprised that “Brother” doesn’t publish this in their manual and/or place it at the top of their site as recommended procedures/fixes for this problem

    With kindest regards to you

  4. Jason says:

    That was such an intuitive reset. I imagine Brother thought we’d figure it out by ourselves….

    For real — many thanks, my friend!

  5. NM says:

    THANK YOU SOOOO MUCH!!!!!!!!!!! IT WORKED!!!!!!!!!! Yes, I really am that excited.

  6. Rudy says:

    Thank you it worked. Refilled with powder ink but didn’t want to mess with taking the cartridge apart to reset it per instructions. Really awesome thank you.

  7. Robyn says:

    Thank you very much. It works on other models too. Here we are in 2016 and Brother still doesn’t post this info. I am so happy!

  8. Jack says:

    It won’t work for me. I purchased a toner cartidge said to be compatible off of Amazon, AC-B0450 and it just keeps reverting back to a toner light and not printing.

  9. Marcia says:

    It worked! A million thanks. Marcia

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  13. Raden WWidarsito says:

    Thank you so much, it works! I bought and tried 2 new cartridges and still the ‘Toner’ light went on. I nearly threw away the printer. Thanks once again!

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  15. I was going crazy. Thank you so much for taking the time to write this. It worked! Woohoo!

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  17. Jared S says:

    Wow amazing solution!

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    Thanks a lot

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    You’re THE MAN !

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    I can’t believe it! A posted solution that actually works!!!

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