Brother HL2270DW Toner Cartridge Reset Procedure

Have a Brother HL2270DW laser printer. Great printer, except that the starter cartridge lasted a measly 210 pages.

First, I tried this. Which didn’t work.
Then I ordered these inexpensive replacement cartridges from Amazon. Wish me luck.
Then I found this solution, which works. The post, originally by Phiolle, says:

Please do the following steps to reset the toner sensor.

– Open the front cover and leave open while completing the following steps.
– Turn the printer off.
– Hold the ‘go’ button while turning the printer on. All lights should be on.
– Release the ‘go’ button (or “start’ button).
– Press the ‘go’ button (or “start’ button) 2 times.
– Pause. All panel lights should be on.
– Press the ‘go’ button (or “start’ button) 5 times.
The toner light should be off. (error may be flashing)
The paper light should be on or flashing.
– Close cover. The ready light should be the only light on.

It works. Quoted here for posterity and google-ability.

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288 Responses to Brother HL2270DW Toner Cartridge Reset Procedure

  1. Cindy Shery says:



  2. Amazing this is a beneficial online site.|

  3. Patrick says:

    Brilliant!, thank you very much for taking the time and care to publish this valuable fix. Considering the amount of people with this same problem, I am surprised that “Brother” doesn’t publish this in their manual and/or place it at the top of their site as recommended procedures/fixes for this problem

    With kindest regards to you

  4. Jason says:

    That was such an intuitive reset. I imagine Brother thought we’d figure it out by ourselves….

    For real — many thanks, my friend!

  5. NM says:

    THANK YOU SOOOO MUCH!!!!!!!!!!! IT WORKED!!!!!!!!!! Yes, I really am that excited.

  6. Rudy says:

    Thank you it worked. Refilled with powder ink but didn’t want to mess with taking the cartridge apart to reset it per instructions. Really awesome thank you.

  7. Robyn says:

    Thank you very much. It works on other models too. Here we are in 2016 and Brother still doesn’t post this info. I am so happy!

  8. Jack says:

    It won’t work for me. I purchased a toner cartidge said to be compatible off of Amazon, AC-B0450 and it just keeps reverting back to a toner light and not printing.

  9. Marcia says:

    It worked! A million thanks. Marcia

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  13. Raden WWidarsito says:

    Thank you so much, it works! I bought and tried 2 new cartridges and still the ‘Toner’ light went on. I nearly threw away the printer. Thanks once again!

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  15. I was going crazy. Thank you so much for taking the time to write this. It worked! Woohoo!

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  17. Jared S says:

    Wow amazing solution!

  18. googleplay says:

    Thanks a lot

  19. Bertrand Salvas says:

    You’re THE MAN !

  20. DEG says:

    I can’t believe it! A posted solution that actually works!!!

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  23. Derek Kuhl says:

    Still a great tip. Thanks for posting. Keep those Brother printers working!

  24. Mark says:

    another way that works, assuming you print via wifi, is to connect to the printer using your browser. reentering the printer’s using your browser by typing in the printer’s ip address. find the ip address by holding down go for several seconds until a network configuration page prints out and look for something that start 192.168…. i have better luck with safari that chrome, i think because the printer uses a java script that chrome does not support. default username and password should be admin/access. under printer settings, find the replace toner line and change the option from stop to continue. this will enable your printer to continue printing long after the max number of pages per toner have been printed.

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    Thank you! It worked !

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