Brother HL2270DW Toner Cartridge Reset Procedure

Have a Brother HL2270DW laser printer. Great printer, except that the starter cartridge lasted a measly 210 pages.

First, I tried this. Which didn’t work.
Then I ordered these inexpensive replacement cartridges from Amazon. Wish me luck.
Then I found this solution, which works. The post, originally by Phiolle, says:

Please do the following steps to reset the toner sensor.

– Open the front cover and leave open while completing the following steps.
– Turn the printer off.
– Hold the ‘go’ button while turning the printer on. All lights should be on.
– Release the ‘go’ button (or “start’ button).
– Press the ‘go’ button (or “start’ button) 2 times.
– Pause. All panel lights should be on.
– Press the ‘go’ button (or “start’ button) 5 times.
The toner light should be off. (error may be flashing)
The paper light should be on or flashing.
– Close cover. The ready light should be the only light on.

It works. Quoted here for posterity and google-ability.

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219 Responses to Brother HL2270DW Toner Cartridge Reset Procedure

  1. fisher says:

    Thank you, thank you! I was about to discard this printer, had another printer selected and was about to press the “Buy” button – when something told me to check online and I found this post.

  2. Jill Boski says:

    Thank you! This worked great. I really appreciate your help. I bought this printer only because I had an extra toner cartridge and was really sad when it didn’t work at first.

  3. MK says:

    thanks works!

  4. Winston says:

    Wow! Its works. My “Brother” printer which uses a TN-2060 toner refuses to work and keep indicating that it is out of toner even though I replaces it with a new one. After numerous attempts of taking in and out the toner, I eventually thought of throwing away the entire set including the new toner, when I decided to google for help. Thanks guys. I think “Brother” should include these steps in their operation manual for the sake of all their customers.

  5. Asif Bhorania says:

    Thanks !! It worked , Great Stuff

  6. Brian Collin says:

    You’re a real star, Daniel. This is the second time ive had to google your helpful page and it’s worked again.

  7. Bob says:

    I wish I’d tried this on my MFC-8810DW this afternoon. It’s only a few months old, but completely shut down with a “replace toner” error. I had several cartridges in reserve but it simply wouldn’t recognize them as full.

    Fortunately, I bought it at Costco, so I just took it back for a return.

  8. Rita says:

    wow can’t believe it. it worked. that was just ridiculous!! but thank you very much!

  9. Ed Pritchett says:

    Works Great! Thanks so much!

  10. More says:

    Very nice post, I certainly love this site, keep on it!

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  13. Learn More says:

    It’s hard to find knowledgeable individuals on this topic, but you seem like you know what you’re talking about! Thanks

  14. Abraham says:

    Hi there to every body, it’s my first go to see of this website; this blog contains remarkable and actually good information in support
    of visitors.

  15. This works!!!! I’m so excited not to have to go through the hassle of sending the toner cartridge back or taking the printer in for repair.

  16. aashish says:

    On following the entire set of instructions, the toner gets reset for 1 min. And again starts showing toner low.

    Kindly help me.

  17. aashish says:

    Following the instructions solves the purpose but for just 1 min. I again is showing the same thing.

    Kindly help. HL-L2320D

  18. Ken says:

    Thanks!
    RTFM (read the fine [service] manual) Didn’t think about a reset option.
    6 times for a standard cart.
    7 times for a high cap. cart.

  19. Caroline says:

    Amazing – I was pulling my hair out trying to get it to work! Thank you so much!

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