Brother HL2270DW Toner Cartridge Reset Procedure

Have a Brother HL2270DW laser printer. Great printer, except that the starter cartridge lasted a measly 210 pages.

First, I tried this. Which didn’t work.
Then I ordered these inexpensive replacement cartridges from Amazon. Wish me luck.
Then I found this solution, which works. The post, originally by Phiolle, says:

Please do the following steps to reset the toner sensor.

– Open the front cover and leave open while completing the following steps.
– Turn the printer off.
– Hold the ‘go’ button while turning the printer on. All lights should be on.
– Release the ‘go’ button (or “start’ button).
– Press the ‘go’ button (or “start’ button) 2 times.
– Pause. All panel lights should be on.
– Press the ‘go’ button (or “start’ button) 5 times.
The toner light should be off. (error may be flashing)
The paper light should be on or flashing.
– Close cover. The ready light should be the only light on.

It works. Quoted here for posterity and google-ability.

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187 Responses to Brother HL2270DW Toner Cartridge Reset Procedure

  1. Bert says:

    Thank you! Thank you! Thank you!

  2. Emily says:


  3. caiton says:

    printer back in action.

  4. Chris says:

    This worked great after hours of searching for other solutions. Thanks,

  5. JC says:

    It works!! Thanks a lot!

  6. Rachiebites says:

    My Brother is a touch-screen one so didn’t work for me. But great suggestion

  7. Jane says:

    Yikes! It works! Thanks so much.
    I had to switch the printer of and on again at the end though.
    I shall be interested to see how many more pages I get.
    It basically stopped after less than 600 pages

  8. Nee says:

    I was skeptic at first, but followed the instruction and it worked!!! Thank you…

  9. marcus graham says:

    Incredible post! Thank you fixed it exactly.

  10. Daphne says:

    Thank you, thank you, thank you Dan. For the post about the toner cartridge rest fix. Mine was an HL2230.

  11. Daphne says:

    RESET fix that is (not “rest”)

  12. Old Ed says:

    I was set to remove the cartridge and reset the gears when I stumbled upon this neat non-invasive reset procedure. It worked just fine, to my surprise and delight. Many thanks for sharing this simple but elegant fix!

  13. Advik says:

    Thank you so much… it worked like charm.



  15. bd says:

    Thanks! It worked.

  16. ck says:

    Thank you this is the only thing that worked on my computer. At the end of the steps I had to turn the printer off and then on in order for it to detect my computer.

    Thanks again

  17. DAve says:

    Press Go 7 times, all lights should flash twice. It is now in continue mode and will continue to print even if it thinks the toner is low.

  18. Roslinda says:

    Thank You sooooooo much :-) It worked!!!

  19. J Campbell says:

    Thank you worked like a charm

  20. David White says:

    Well, it didn’t work for me. I tried it over 5 times.

  21. blogs says:

    Awesome post.

  22. Hamza says:

    Wow The TN-450 Cartridge is designed with a ticker and this actually resets it , i first heard of this scam on a documentary about planned obsolescence. This is the light bulb coalition of the 1930s all over again thanks for the fix.

  23. amy says:

    Thank you so much for this information!!!

  24. Tom says:

    Thankyou so much.I was beside myself with frustration.You made my day.

  25. Kendrix says:

    Thank you so much! My printer is working now thanks to you.

  26. Dmitriy says:

    Thanks a lot. It works !

  27. Patrick says:

    WOW! It worked! Thank you!

  28. Worked perfectly!! Thank you so much!! Saved me tons of time and frustration! You’re the BEST!

  29. Rita says:

    Thanks for the toner save … now if I could just read what it’s printing :-)
    It worked great BUT it’s now printing an entire page in one 2″x2″ corner of a letter size piece of paper. Can anyone tell me how to fix that?!

  30. Mary Purnell says:

    Your a genius. Thank you, it worked. Finally got the yellow toner light OUT. Seriously I scanned many many sites looking for how to………and yours finally worked. Thank you so much again!

  31. Mary Purnell says:

    It worked, thank you sooooo much.

  32. Gabrielle says:

    A charm. Thank you!

  33. steve says:

    Appears to have worked! Thanks!

  34. fnord says:

    awesome! tyvm

  35. B. J. says:

    What go button? I have a Brother 9970CDW. It has a toggle on switch, but no “Go” button.

  36. Sunil says:

    Thanks Daniel. Your instructions were clear and of great help.

  37. Eva Herman says:

    Thank you. Priceless. Still trying to figure out how you came up with this solution scheme. Yes, you are a genius.


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